Refund policy

🕒 Returns

You have 30 days from the date of delivery to request a return with Wake Up Apparel.

To be eligible for a return:

  • Items must be unworn, unused, and in original condition

  • All original tags must be attached

  • Items must be returned in original packaging

  • Proof of purchase is required

To start your return, email us at support@wakeupapparel.com. Once approved, you’ll receive a prepaid return label and detailed instructions.

📌 Returns sent without prior approval will not be accepted.

📦 Return Address

All returns must be sent to:

WAKE UP APPAREL RETURNS
7305 SW Pecan Meadow Dr
Lawton, OK 73505

❗Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive an item that is:

  • Damaged

  • Defective

  • Incorrect

Contact us right away at support@wakeupapparel.com so we can evaluate the issue and make things right.

🚫 Non-Returnable Items

The following items are non-returnable:

  • Undergarments or underwear

  • Custom or personalized items

  • Perishable goods (e.g., food, flowers, plants)

  • Personal care items (e.g., soaps, skincare)

  • Hazardous or flammable materials

  • Sale items or gift cards

If you're unsure whether your item qualifies, feel free to contact us before submitting a return.

🔄 Exchanges

Need a different size or style?
The fastest way is to return your item and place a new order once your return is approved.

🇪🇺 EU Customers

If your order is delivered within the European Union, you have 14 days to cancel or return for any reason — no explanation required.

Items must be:

  • Unused and in original condition

  • In original packaging with tags

  • Accompanied by proof of purchase

💸 Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days.

Note: Processing times may vary depending on your bank or card issuer.
If it’s been more than 15 business days since approval and you haven’t received your refund, please reach out to support@wakeupapparel.com.